smappReporting damage, made easy
A fictional UX/UI project from the neuefische bootcamp. Report damage in public space, the way you'd send a photo today. Fast, clear, in just a few steps. From first tap to submission.
Reporting damageis rarely easy
Reporting damage is usually bureaucratic. Forms feel like applications. Too many steps. Too much overhead. People drop out before they submit.
smapp makes reporting simple, clear and human: photo, location, category, submit. Nothing more needed.
Research, UX/UI,Branding
Research showed where the process breaks. Unclear responsibilities. Missing feedback. Too many steps. UX reduced the flow. Testing sharpened each step. Branding set look and frame.
The right UI turned it into a finished app.
Reporting damage,made easy
Wordmark and character system set the tone. Open, direct, low‑bureaucracy. smapp Green as primary. Lilac and yellow as accents. smapp Black for calm and credibility. Visibility and approachability.
Icons, badges and illustrations guide the flow. Less formal, just as clear.
From wireframeto app
Lo‑fi wireframes defined the core flow before the final UI took shape. Each screen has one job: locate, photograph, categorise, submit, confirm.
Many steps become one clear path. Direct and doable.
Beyondthe screen
As a concept, a poster series carries the modern UI into the streetscape: smapp characters paired with headlines about reporting.
